Short Term Support and

Pay as you Go Support

 

Supporting all members of your team

Feeling vulnerable in the office can squash productivity and enthusiasm. It is difficult to ask colleagues a question if you feel like you should already know the answer, and this can lead to self-doubt, wasted time and worrying.

 

Any question is a question worth asking. If you are unsure about something, the best path to take would be to clarify your question with someone you can trust, who will provide guidance on executing the task in question effectively in the future.

 

Our fixed price support does just that. It covers each individual member of your team and the equipment that directly affects them. This method gives a tailored service based on individual needs.

let us manage your services and give you peace of mind

ICT Made easy

“I found dealing with Inara systems a breath of fresh air, their help pointed out the issues I was having with my server and network and gave me the options of how to fix it using equipment I had."

jerry levick

print bureau LTd

support covers your company mobile, tablet, laptop and pc

We aren’t always going to simply resolve the issue for you. If it is a question of explaining a process, your team will become more self-sufficient as their confidence grows.

 

We keep track of all your raised support tickets, helping you see where knowledge gaps were and where any training is required across the board.

 

If you are looking for help supporting your office equipment, site infrastructure, phone systems or data we can offer Managed Support for these requirements. Both remote and onsite support is available - choose from packages or contact us to discuss individual needs.

Flexible support when you need it 

Enrolling for Short Term or Pay As You Go (PAYG) Support as an additional service to employing an IT Manager is smart. You may never use it, and it will cost you nothing. It is simply your back up plan for if an unexpected circumstance arises. You are ensuring the  continued smooth running of the organisation and continue progress of a standalone project in the absence of your IT manager. We can also deploy interim IT staff with practical operational experience. The service is fully flexible for you needs; we run on your schedule. You can also benefit from a service that doesn't work on time round-ups; you pay for the time you require.

Short Term and Pay As You Go can also be beneficial for staff with pre-existing IT knowledge. You may not need a fully-fledged IT department or Manager. For those of you who need guidance as a rarity, this service is right for you. 

 

We offer a fully staffed IT Help Desk involving experienced IT specialists, giving you access to our expertise for the answers you need. We will contact you quarterly for any system updates to log on your file. Apart from this, we are your silent service.

pre registration service

We provide a pre registration service for short term & PAYG support. This is a free service providing assurance that if your company does experience unavoidable circumstances, you can call us at 8am on the day in question and start receiving support immediately. We will have all the information we require to start supporting you in the absence of your IT manager. 

 

If you would rather not pre register, our advice is to ensure another member of your team, whether they are part of the IT team or in a different department altogether, has all the required information to hand, just in case you need support in the future.

Pre register today at zero cost.

Ten minutes now can save ten hours later.

Other IT Support Services

Our Packages can be tailored to your business needs and budget. The services we offer range from consultancy to fully managed support contracts. We can visit you at your premises to go through what you may need help with and help advise you on various paths you can take.