IT Services

Phones & VoIP

All your IT requirements under one roof

 

what is available?

Whether you use a desk phone, a soft phone or you permanently use your mobile for business, you need a phone. You could go to one of the high street providers to organise your business phones but you will be paying a premium. 

Inara Systems works only with the best phone system providers so you are receiving the best kit on the market at a reasonable lease price starting at £25 per physical handsets and £?? for soft phones.

Across the board you can save up to 80% with a 3CX phone system. Enquire today.

Easy Installation & Management

Are you looking to replace your company’s outdated PBX? With 3CX there is no need to worry about management and installation.

Installation & Configuration is straightforward with 3CX:

  • Pre-configured templates for easy integration with leading SIP Trunk providers

  • Plug & Play Interoperability of IP Phones and gateways for automatic configuration

  • Avoid interop issues with 3CX tested IP Phones

Through the modern, intuitive management console you can:

  • Create, edit and delete extensions and DIDs

  • Upgrade IP Phone firmware

  • Reprovision & reboot IP Phones remotely

  • Import or delete all contacts at once

  • Perform server-side CRM integrations

Deploy On-premise or Cloud: The Choice is Yours

With 3CX, deployment of your PBX is straightforward and flexible. Whether you choose to set up in the Cloud or on-premise, 3CX offers a solution for everyone.

Cloud Deployment

  • Use the PBX Express tool to deploy your free Cloud PBX, in minutes

  • Select from a range of mainstream cloud providers such as Google, Microsoft Azure, Amazon Lightsail and many more

  • Jump aboard the PBX Express and benefit from the 1 year Free Licence offer

On-premise Deployment

  • Deploy on existing Windows or Linux machine

  • Deploy on a MiniPC Appliance

  • Virtualize and segregate on Hyper-V, VMware or KVM

Security & Backup

When it comes to VoIP security, 3CX sets the standard. 3CXs inbuilt security has been exclusively developed to protect your PBX system from attacks.

  • Increased secure web server configuration

  • Automatic detection & blacklisting of SIP Attack tools

  • Traffic to 3CX clients is encrypted via SBC

  • Voice traffic is encrypted via SRTP

  • Automatic generation and management of SSL certs

  • Revolutionary VoIP Security with A+ rating from SSL lab

  • Automatic Failover for instant backup

  • Encryption between browser and the website ensured via HTTPS

Slash Costs

By using 3CX, your ongoing telco cost savings will be reduced significantly and so will the cost of buying, expanding and maintaining your PBX.

  • Decrease your Phone Bill by 80%
    • Licensing based on number of simultaneous calls and not extensions

    • Avoid per extension licensing and pay per PBX instead

    • Make free interoffice calls and branch calls

    • Use prominent SIP trunks to reduce outbound call charges

    • Reduce travel expenses with integrated web conferencing

    • Eliminate 800 number phone bills with WebRTC integration

    • Use International DIDs & IP Telephony so customers can call in at competitive rates

Clients & Features

With 3CX, you can take your extension wherever you go. With apps for Android and iOS, softphones for Windows and Mac, WebRTC softphone and clientless web conferencing you are guaranteed to be kept in the loop wherever you go.

  • Download 3CX apps on your Android / iOS Device
  • Use your extension from anywhere

  • Free VoIP calls with your smartphone

  • Save battery life with “PUSH” notifications

  • Connect all clients simultaneously via SIP Forking

  • Most Progressive Android & iOS VoIP clients in the UC market

  • Benefit from integrated features such as Presence, web conferencing, instant messaging

  • Initiate IP Phone calls from your desktop with CTI mode

  • Work remotely from anywhere

  • Easily view the presence of your colleagues

  • Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer

  • Launch calls directly from your CRM; integrate seamlessly with Office 365, Google contacts or Internal Phonebook

  • Automatically obtain reports on customer and agent activities

  • Includes Wallboard and Q-Manager view

  • Web-based Softphone
    Multifunctional Web-based softphone with inclusive UC features
    Integrated WebRTC technology resulting in reduced bandwidth usage
    Click to Call Extension for Chrome and Firefox

  • Integrated Video Conferencing
    Free for up to 250 participants
    Unlimited users regardless of edition
    Initiate a conference with one single click
    Correlated operability between VoIP and video
    Bandwidth Management and Control
    Remote control assistance for quick & easy troubleshooting
    Pre-upload PowerPoint & PDFs before meetings
    Easy to use polling tool for feedback

Why inara systems?

We started out as members of IT teams, Managers and Directors. We understand the pressure staff are under today and the pressure an IT department is under to keep all systems and end users online and any fixes completed within SLA's. Management can focus on business development without the diversion of IT issues, knowing their systems are in safe hands.

What we can offer

A tailored support package to suit your business needs with the assurance of agreed SLAs.

Friendly on and off-site support.

We offer a fully staffed IT Help Desk involving experienced IT specialists, giving you access to our expertise thus ensuring business stability.

Our Help Desk personnel are on hand to respond to any questions you may have or to find solutions for any challenges you may be facing.

Fast and effective support. 

We provide a secure portal to allow non-critical issues to be logged for diagnosis and discussion, prior to resolution.

Confidence that your IT partner is there for you. 

Enjoy an experienced IT team to advise you on future proofing. ​As well as being available to take your Help Desk calls and respond to portal tickets, we also offer monitoring and reporting services to ensure that your IT systems are running at optimum levels.

reports

Keep track of all your raised support tickets, what they were for and be knowledgeable about what your workforce may need additional training for.

We can provide you with reports to ensure that the status of your IT systems is to hand whenever you require to help identify and plan future IT decisions to assist business growth.