Managed IT Support

 

giving you the benefits of a fully fledged it department

Managed IT support is like having your own internal IT department. We closely monitor your systems on a daily basis to ensure business stability, and have technicians available for any individual queries that may occur during the day.

 

All members of your team have access to the help desk. We aim to improve IT knowledge so as time goes on your team becomes more self-sufficient. All tickets are logged for you to get a better understanding of knowledge gaps.

We provide a secure portal to allow non-critical issues to be logged for diagnosis and discussion, prior to resolution.

We provide onsite time, remote support, printer management, patch management, security management and 3rd party liaison. Everything in your IT arsenal can be managed and maintained.

 

Starting out as members of IT teams, Managers and Directors, we understand the pressure staff are under today to keep all systems and end users online and any fixes completed within SLAs. Management can focus on business development without the diversion of IT issues, knowing their systems are in safe hands.

let us manage your services and give you peace of mind

what more could you want

“We have been with Inara Systems Limited for a while now, and I have to say IT has never been easier or quicker. Any problems, I just call the help desk and say 'I have a problem!' It is normally rectified within five minutes.”​

sue johnson

ntr

our support is fast and effective

Providing our customers with tailored support packages and the assurance of agreed SLAs is what we live for. If you were to experience any major disasters with any of your equipment, we guarantee that fixes will be applied within the time agreed.

 

Our support is fast and effective. The packages we offer have been designed to be as fair as possible. Pricing is not out of the spending reach of the average small or start-up business.

 

Have confidence that your IT partner is there for you with Inara Systems.

Other IT Support Services

Our Packages can be tailored to your business needs and budget. The services we offer range from consultancy to fully managed support contracts. We can visit you at your premises to go through what you may need help with and help advise you on various paths you can take.